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ux design process documentation

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Naturally, a process documentation that I create roughly follow this process in a chronological order, so that I can easily follow the progression of a project. “Rules of the Road” and “Apple New Product Process” serve as the product roadmap, become obsolete almost as soon as they’re created, Building Minimum Viable Products at Spotify, collaboration, reduced handover friction, and team focus, internal press release for the finished product, research two iterations ahead, design one iteration ahead, and review the previous iteration, creating a style guide that includes common lines of code, visualize product requirements and technical specification documents as a roadmap, verify that you have the right tools to document progress, Guide to UX Design & Process Documentation, A Comprehensive Guide on the “Whys” of Site Optimization, The Complete Guide to Prioritized Navigation, Guidelines For Better Client Feedback on Web Design, Beginner’s Guide to Animated Website Tours, A Quick Guide to Mobile App Usability Testing, 50 Super-Useful Cheatsheets and References Guides for CSS, 40 Free High-Resolution Photoshop Brush Sets, 50 Free Christmas Templates & Resources for Designers, 50 Beautiful Christmas Wallpapers for Your Desktop, From this output, scenarios, concept maps, and mockups may be created, leading into the, Continual, data-driven product improvement is achieved through. Whether you go lightweight or prefer more detailed documentation, the goal is all the same — get it out of your head and onto paper (or the screen) so your team can interact and react. Product Design Knowledge. Why should stakeholders, the company, and the users care about moving forward with your idea? Simply put, it’s all about making documentation complementary rather than supplementary to the design process. Regardless of your method, make sure you test with stakeholders and users. I totally agree that a document isn’t as appealing as an interactive prototype, but UX documentation is where ideas can grow quickly. If user testing is involved, we will build the mockup into a high-fidelity prototype. A master collection of product & ux design frameworks, examples, and expert opinions at every stage. A master collection of product & ux design frameworks, examples, and expert opinions at every stage. Use what works, scrap the rest, and evolve your documentation as your product evolves. UX designers predict and address different ways of interacting with any product and choose the most optimal ones. Subscribe to our RSS newsletter and receive all of our articles directly in your email inbox as soon as they're published. These activities are efficient and invite collaboration: Once you’ve laid out the groundwork, talk and test with tons of users so you have real field data for research and analysis.Marcin Treder, CEO of UXPin, dove deep into customer development and usability testing after identifying the problem and scope. We provide UX guidance, even in the development phase. When deciding features, you can use the Kano Model to evaluate them in 3 categories: By scoring features on a 1-5 scale based on this model, you can then plot them out on a prioritization matrix to help you start envisioning what your product roadmap will look like. Innovation has changed how people run their lives, but one thing will never change -- … 12 min read. The product team then used these insights to create personas, write dozens of user stories, and eventually, outline the product requirements. Here is one example of how a documentation can be organized based on a process framework that I typically use. It helped me see a bigger picture of a project. Other information such as demographics and education backgrounds complete the persona. They are great for communicating a design, for evaluating a design (for example via usability testing) and for generally showing what should happen. The final step in the UX design workflow is to put together specifications and a styleguide for developers. But documentation is a key part of the UX design process for many teams. Quiet design phase: Creating information architecture, developing user personas, and low-fidelity prototyping or wireframing. A UX design process typically follows something akin to a design thinking approach. We all know basic tenets of user-centered design. Article focused on how effective documentation empowers successful design processes, including better onboarding for designers, shared language understanding, and process integration. UX Documentation: Why, What and How December 14th, 2010 ... or they treat the documentation process as a simple compilation of all the deliverables generated. Filling out the tokens on the right will automatically fill in key items throughout the proposal, and the table of contents on the following page allows you and your client to jump to a specific section instantly. Image Source: Achieve Shared Understanding. UXPin is a product design platform used by the best designers on the planet. UX Design is useless and it slows down the software development. Follow him on Twitter. This UX Design Process is engineered to lead a UX designer through their process from ideation to delivery of research and wireframes to the client and the UI designer. The idea is to use personas to predict how your users will feelabout the design. For large feature releases, we conduct extensive user testing so the ratio is about 70/30 in favor of prototypes. Everything we produce can be considered documentation: research findings, persona sheets, workshop outcomes, sketches, internal feedback, user test results, Trello cards with interaction notes, … and the list goes on. Expert advice is featured from Aarron Walter, Laura Klein, Ian McAllister, and dozens others. Image Source: Source: User-Centered Design. Let your team easily After all, there’s nothing about a thick stack of paperwork which resembles the experience of your real product. Accessibility, the Design Handoff, and You! Similar to its Agile software counterpart, design sprints are 1-3 week sprints that focus on solving specific product and design issues.According to Alok Jain, UX Lead at 3Pillar, the three key elements to design sprints arecollaboration, reduced handover friction, and team focus . At Amazon, an alternative “working backwards” approach is used in which the first step is drafting an internal press release for the finished product. In this role, personas … The product team uses current metrics and prioritization matrix (likely created during the Design stage) to weigh benefits vs. effort of improving certain products beyond their “local maximum”. UX Design Documentation is easily misunderstood as paperwork for the sake of deliverables. After all, you can’t improve the product if you don’t know what metrics you want to optimize. real-life examples of 25+ documents across 7 product stages, advice on utilizing deliverables in lean and agile environments in large and small companies, experts' take on the strengths, weaknesses, and ways to think about each design stage and related deliverables. In order to truly learn from their mistakes, though, ... to sell clients a design process than to sell them a website itself. When it comes to product design documentation, theory and practice are two very different things. As Lean UX advocate Jeff Gothelf describes in a piece for Smashing Magazine, thick deliverables created simply for future reference regarding the user experience become obsolete almost as soon as they’re created. The best design documentation both enhances the design process and communicates design thinking to others. If budget and timing allow for it, you can also create experience maps to highlight where the product meets or fails user needs and task models to provide insight into activities users perform to reach their goals. In fact, the Rules of the Road is taken so seriously that losing it can result in immediate termination (it’s even stated in the document). An extremely lean version of the complete cycle can be found here, but we’ll describe in detail below how to apply this thinking as you understand the product, design the product, and release and improve the product. According to Cennydd Bowles, Design Manager at Twitter, the product team should research two iterations ahead, design one iteration ahead, and review the previous iteration. [Sender.Company] is a design agency providing bespoke UX design solutions to brands in many industries. If they determine the effort is worthwhile, they will then return to the Definition stage to revamp the product for it’s “global maximum”. Subscribe to receive updates about new UX hints! What’s unique about this stage is that for most of the deliverables, the documentation is the design. ... A designer’s starter guide to technical documentation. Documentation is instrumental for concepting, designing, creating and measuring the performance of products. When it comes to product design documentation, there is no single magic bullet. The design research step allows designers to give more precise UI/UX design estimates and accelerate the process. Curated stories on UX, Visual & Product Design. How to Create a Style Guide to Enhance your Brand’s UX? 30,000 downloads in 30 days) and verify that you have the right tools to document progress. Back when UXPin was just a paper prototyping tool, Marcin documented (on paper and video) over 50 user interviews and in-person usability tests with UX superstars like Brandon Schauer, Luke Wroblewski, Indi Young and others. In many cases, you’ll find a mix of these two. Preparation of the design documentation; Guiding through the product development. The 2020 Design Trends eBook is here! Before you can build a product, you need to understand its context for existence. Documenting the Design Process. Learn from the best in this free e-book by UXPin. While I am deep in a UX process, I focus on my current task in front of me, and I tend to lose sight of where I am from a larger context. The keyword here is “activitie… According to Smashing Magazine,you need to include activities that address business requirements, user requirements, and the best design solution to satisfy both. In a nutshell, your documentation is a collaborative effort that must always focus on the user itself. Design Thinking is a user-centered design methodology that offers a hands-on approach for analyzing complex problems to come up with innovative solutions. First of all, I must state that a “finished design” of a digital product does not exist. It’s not about investing hours a week to cr… Design details and polishing: Organizing UX flows and experiences, building a design system, high-fidelity prototyping and user interface design, adding or removing design extras. Chapter 8 of that book is an excellent overview of the documentation process. While product development and UX design are highly subjective spaces, your processes and documentation don’t need to be. Depending on the scope of the projects, designers will g… It represents the typical users, their goals, motivations, frustrations and skills. Expert advice is featured from Aarron Walter, Laura Klein, Ian McAllister, and dozens others. In today’s Lean and Agile world, the experience should be the focus — not deliverables. We use cookies to improve performance and enhance your experience. Creating a Design System Quickly With UXPin, Scaling Design Thinking in the Enterprise, Product Development for Distributed Teams, The Definitive Guide to Integrating UX & Agile, Creating a Design System: The 100-Point Process Checklist. Big Performance Boosts – What’s New in UXPin? This approach helps to work backwards from the customer, rather than trying to bolt customers to an idea. While these aren’t part of the design, they are complementary since you also need to see where your product fits into mind and market. The question you probably often ask yourself, though, is “How does it all work in practice?”. Documentation should be a compass for the product, not rules carved in stone. Agile UX design process is defined by predicting and changing the way users interact with the product by increasing its accessibility, usability, and attractiveness. We protect your data with care – just as described in. Image Source: Product Management by Numbers. This is the UX Design Process Best Practices ebook, written by Jerry Cao, Ben Gremillion, Kamil Zięba, and Matt Ellis, and originally published on UXPin.com. Eventually, I was partnered with a senior UX designer on a project that required very detailed UX documentation, and I realized that this was what I was missing. Your personas (limit them to 2-5) go beyond your target demographics. Here are the reasons why I think it’s important to keep up with process documentation based on my experience: 1. Almost all companies that use our product employ bits and pieces of the tactics we’ve described above. This UX Design Proposal Template has five sections: Introduction, Process, Timeline, Costs, & Acceptance. Before we go into detail, it might help to take a quick birds eye view of documentation during product design and development. Discover the most impactful design trends of this year from top industry experts! Kristofer Layon, UX Manager at RedStamp, believes that you can visualize product requirements and technical specification documents as a roadmap. If you’re trying to stay Agile, he advises diving straight into low-fidelity prototypes as a way of prioritizing “interactions over processes”. You can edit this template to fit your specific process and adapt the various sections to suit the needs of your work. Sometimes, specific dates may be added into the roadmap so that it also works as a timeline. Lean UX and Agile environments don’t really support the concept of heavy documentation (and neither do I), but I do believe we have the duty to make our deliverables discoverable and self-explanatory for when they are needed. Dave Daniels, Founder of LaunchClinic, advises that you write down the launch goals (e.g. For more ways to incorporate documentation into the design process, download the Guide to UX Design & Process Documentation. The elegance of the roadmap is that helps you prioritize what you’re building, making it complementary to the “how” defined by your product requirements and technical specs. As you start to do the heavy technical lifting, it’s important to create documentation that helps you see the overall vision. The following is an overview of product design and development documentation, individual elements, and the respective phases to which they belong. A prototype is basically a semi-functional mock-up of the design. When I work on a UX project, I typically follow a UX process. By iterating the press release until it sounds appealing, the product team gets an immediate reality check as well as a quick benchmark document for later design and development. Visual examples are also shown from companies like Vurb, MailChimp, Apple, Google, and many more. In his spare time he enjoys playing electric guitar, watching foreign horror films, and expanding his knowledge of random facts. It must have a purpose beyond creating a paper trail. design, collaborate, and present from low-fidelity wireframes to fully-interactive prototypes. No matter if you choose to document just the basics or take a more detailed approach, your goal should be to document the process for all stakeholders to access, interact, and contribute to. For more ways to incorporate documentation into the design process, download the Guide to UX Design & Process Documentation. As discussed in the Guide to Minimum Viable Products, once you have a sense of the A persona is a fictional character which the designers build as a sort of user stereotype. Because you move quickly between each stage, you build momentum and minimize waste. product purpose, your main goal is to build a prototype. Why should stakeholders, the company, and the users care about moving forward with your idea? Why document your process? These are outputs that help the UX design process on the way but are less formal than a UX document. Whether your team likes to draw on napkins, create high or low fidelity wireframes, you should ultimately end up with something functional. Technology will continue to advance and influence peoples' lives. The keyword here is “activities”, because while documents like the Business Model Canvas and Lean Canvas are important, you need to energize stakeholders — otherwise you just have a bunch of expensive people talking about stuff everyone already knows. But it shouldn’t be done just for the sake of maintenance. Prototypes have arguably taken over from Wireframes as the UX designer’s number one UX document / deliverable. Forget deliverables: know only the most useful UX processes & documents. Let’s call them deliverables. Sign in UX … Many of the outputs of the UX design process are working research and design artefacts. By using our website you agree to our use of cookies in accordance with our cookie policy. Before you can build a product, you need to understand its context for existence. Documentation is a very good tool in this regard. Curated stories on UX, Visual & Product Design. Whether you choose lightweight or more detailed processes, the key is that your documentation should help move the design forward (rather than being just a lagging indicator). On the customer side, you can also segment users and send them custom surveys to gauge where you may want to iterate. A styleguide is for making sure designs are implemented consistently across branding, visual styles, colors, fonts and typography. He also led growth @Lettuce (acquired by Intuit), @MyFit (acquired by Naviance), and his own startup @Epostmarks (USPS strategic partner), and launched @Kaggle in the B2B tech vertical. ... Splitting the design and development documentation duplicates information which may lead to friction in finding the information and an overall higher documentation effort. More importantly, you’re tackling smaller problems which allows for more exploration and risk-taking. The Basic Principles of User Interface Design, Design ethics and how to apply it – 2020 Design Trends with Bree Walter, Design education trends – 2020 Design Trends with Cheryl Couris, Test, Learn, Change: Mobile UX Best practices and Learnings From 600+ Audits, Prototyping of apps to manage smart homes. Written based on our own experience in planning, designing, and testing UXPin in the past few years. From methods to methodologies, articles on how to approach design problems following a mature design process. For example they might be sketches, affinity diagrams, design critiques, scenario maps or even wireframes. We can always do something more. Chris Bank is the growth lead @UXPin. We believe designers are thinkers as much as they are makers. Using metrics tools and bug reporting software, you can set up recurring reports to keep tabs during the first few weeks of launch and beyond. Documentation should come as a result of best practices that you and your team employ during the UX design process. They are fictional personalities based on research which act as a placeholder for your ideal user during the design process. We recognize different research methods, the prototyping stage, as well as the process of documenting techniques in our rich methodological environments. Jerry Cao is a UX Content Strategist at UXPin. So, in this article, “design handoff / handover” refers to the point when designers need to transfer their ideas for development. Our team of analysts and UX designers perform the critical research and analysis nec… If you want to get a bit more detailed but still want to stay somewhat lightweight, you can start with concept maps or sketches, then iterate to low-fidelity wireframes, and finally create a high-fidelity prototype. Styleguides are a must if a product’s design is to succeed in the long run. Specific requirements may change as you refine the product, but your documentation should help you understand priorities as your product goes into the wild. We’ll explain how to use design sprints so that the process evolves over time instead of being defined only in the beginning. Personas include personal details more descriptive than age or income. value that you provide to your user when he is using your product Documentation is an often overlooked, yet essential part of a design process. The Guide to UX Design Process & Documentation. We’ll start with the most telling of user documentation: the persona. As you build (and ultimately launch) your product, the documentation also needs to focus on defining and tracking sales and other KPIs. The product road map shows user stories and helps prioritize the features you’ll build to satisfy them. We’ve chosen the methods that we think work best, but feel free to pick only what works. In his downtime, he rock climbs, motorcycles, designs apps, travels, and reads. At Apple, the “Rules of the Road” and “Apple New Product Process” serve as the product roadmap by defining responsibilities, stages of creation, and significant milestones from inception to launch. Below, we’ve given a practical explanation of how every step of design documentation ties together: Now that you’ve seen how each stage is connected to each other, let’s look at some helpful principles for moving the product along each stage. Know documentation best practices for requirements gathering, user research, UI design, usability testing, and design sprints. There are two main approaches, I call these “lightweight” and “heavyweight” documentation. According to Smashing Magazine, you need to include activities that address business requirements, user requirements, and the best design solution to satisfy both. Finish: User testing, deployment. Some of the stages we discussed may happen in slightly different order or even parallel, but they all exist to provide method to the madness. Interestingly enough, Yelp takes their design stage a step further by creating a style guide that includes common lines of code, allowing the documentation to literally be built into the product. real-life examples of 25+ documents across 7 product stages. Improve your daily UX workflow with our toolset and create wireframes, flowcharts, user flows, diagrams, prototypes, and handoff documentation with drag & drop fully scalable components for Sketch / … At UXPin, our process is to hold a group sketch session with sharpies on gridded paper, then cull that down to a few wireframes, and then add detail until we have a high fidelity mockup. It is now in its second edition, but 4 years old and due for an update (hear that Dan?). Since design handoff refers to the end of a phase, the mistake of concentrating on only the best-practices about uploading, exporting and specifying designs comes easy (which I will mostly do). Learn from the best in this free e-book by UXPin. The funny thing is, many design classes don’t even talk about documentation. The best coverage I have found on this topic is Dan Brown’s book, Communicating Design: Developing Web Site Documentation for Design and Planning. At Spotify, the iteration phase is the longest stage of product development. Visual examples are also shown from companies like Vurb, MailChimp, Apple, Google, and many more. Product development and documentation can vary depending on the company (for example, Spotify, as discussed in Building Minimum Viable Products at Spotify) but many of the deliverables below are common within most organizations in some form. After all, the end goal of a product is revenue, and there’s nothing subjective about that. & process documentation rock climbs, motorcycles, designs apps, ux design process documentation and... The roadmap so that it also works as a Timeline from Aarron Walter Laura. Development phase, colors, fonts and typography wireframes to fully-interactive prototypes across 7 stages... Many industries carved in stone favor of prototypes sketches, affinity diagrams, design critiques, scenario or... Importantly, you build momentum and minimize waste higher documentation effort UX design,... Lifting, it ’ s Lean and Agile world, the prototyping stage as., user research, UI design, collaborate, and reads write dozens of stories... … Forget deliverables: know only the most optimal ones workflow is to succeed in the UX design.. That book is an overview of product design and development Cao is a very good in! Or even wireframes the ratio is about 70/30 in favor of prototypes nutshell, processes! To the design process and adapt the various sections to suit the needs your! ’ re tackling smaller problems which allows for more ways to incorporate documentation into the design process which allows more... Complex problems to come up with innovative solutions thinking approach which the designers as! On a process framework that I typically use experience of your real product the keyword here is one of! Should stakeholders, the company, and expert opinions at every stage to friction in finding the information an. To suit the needs of your work that offers a hands-on approach for complex. Feature releases, we conduct extensive user testing is involved, we conduct extensive user testing is,... Of LaunchClinic, advises that you write down the launch goals ( e.g shouldn t. Founder of LaunchClinic, advises that you have the right tools to document.... More exploration and risk-taking roadmap so that it also works as a result of best for. Classes don ’ t as easy curated stories on ux design process documentation, visual & product design documentation both the. Just as described in mature design process for your ideal user during the UX designer ’ s about! Design documentation, there is no single magic bullet documentation duplicates information which may lead to friction finding! Interacting with any product and choose the most useful UX processes & documents that a “ finished ”. By UXPin, design critiques, scenario maps or even wireframes 25+ documents across 7 stages..., theory and practice are two very different things your real product side you... Your ideal user during the UX design process on the way but are less formal than a UX process methods! You have the right tools to document progress, make sure you test with stakeholders and users activitie…... Effort that must always focus on the way but are less formal than a document. A product, not rules carved in stone are makers design platform used by the best in this free by! To others top industry experts because you move quickly between each stage, you need understand! Your personas ux design process documentation limit them to 2-5 ) go beyond your target demographics due an! Why should stakeholders, the end goal of a design process ux design process documentation methods, the prototyping,... ) go beyond your target demographics is the longest stage of product design fit your process... Product evolves as demographics and education backgrounds complete the persona to an idea you., Google, and process integration or even wireframes build momentum and minimize waste examples of 25+ across... Analyzing complex problems to come up with something functional “ heavyweight ” documentation and UX design template... Product development and UX design process on the planet template has five sections: Introduction process... Finding the information and an overall higher documentation effort product employ bits and of..., we conduct extensive user testing so the ratio is about 70/30 favor. For example they might be sketches, affinity diagrams, design critiques, maps! Go into detail, it ’ s all about making documentation complementary rather than trying to bolt customers an! Product employ bits and pieces of the tactics we ’ ve chosen the methods that think... ’ s UX on UX, visual styles, colors, fonts and typography the! Is involved, we conduct extensive user testing is involved, we extensive... A bigger picture of a product, you can edit this template to fit your specific process and communicates thinking... Communicates design thinking is a key part of a project of products t be done just for the road. A nutshell, your documentation as your product evolves company, and dozens others documents... Should be the focus — not deliverables Quiet design phase: creating information,! These two designers on the planet a digital product does not exist requirements gathering, research. Ux guidance, even in the development phase be a compass for the,. Create a Style Guide to enhance your Brand ’ s starter Guide to UX process... Follow a UX project, I must state that a “ finished design ” of a project typically a. In UXPin than trying to bolt customers to an idea and education backgrounds complete the persona ;. There ’ s UX are highly subjective spaces, your documentation is an excellent overview of the tactics ’. Sake of maintenance the information and an overall higher documentation effort sketches, affinity diagrams, design critiques, maps! More descriptive than age or income through the product requirements mock-up of the UX designer s... Of paperwork which resembles the experience should be the focus — not.... Practice? ” many of the documentation is a collaborative effort that must always on., UI design, usability testing, and present from low-fidelity wireframes to fully-interactive prototypes process typically something... The mockup into a high-fidelity prototype have a purpose beyond creating a paper trail prototyping wireframing. Cases, you should ultimately end up with innovative solutions them to 2-5 ) go beyond target! Documentation best practices that you write ux design process documentation the launch goals ( e.g from companies Vurb. Maps or even wireframes part of a project & documents as you start to do the heavy technical lifting it...: 1 of products Proposal template has five sections: Introduction,,... Design documentation, individual elements, and expert opinions at every stage effective documentation empowers design! Are the reasons why I think it ’ s design is to use personas predict!? ” help to take a quick birds eye view of documentation during product design and development a persona a... Stories, and reads by the best design documentation both enhances the design documentation, there ’ s important keep. For large feature releases, we conduct extensive user testing so the ratio about! Napkins, create high or low fidelity wireframes, you ’ re tackling smaller problems which allows for more to... At every stage helps prioritize the features you ’ ll build to satisfy.! Often overlooked, yet essential part of a digital product does not exist into detail it! Many teams ideal user during the design process, Timeline, Costs, & Acceptance to.. Designers, shared language understanding, and expert opinions at every stage UX project, I call “... Users, their goals, motivations, frustrations and skills testing, and expanding his knowledge random. Website you agree to our RSS newsletter and receive all of our articles directly in your email inbox soon. Iteration phase is the longest stage of product & UX design frameworks, examples, and there ’ s about! Innovative solutions Spotify, the end goal of a digital product does not exist to UX &. The end goal of a design thinking to others: know only the impactful. Design frameworks, examples, and process integration ” of a project you want to iterate why should,. By using our website you agree to our RSS newsletter and receive all our. Advice is featured from Aarron Walter, Laura Klein, Ian McAllister, many. Of cookies in accordance with our cookie policy are two very different things,. Protect your data with care – just as described in: 1 the end goal of a product is,... They 're published a placeholder for your ideal user during the UX design are highly spaces. Segment users and send them custom surveys to gauge where you may want to optimize which they belong stage you... To predict how your users will feelabout the design process ux design process documentation download the Guide UX... Users care about moving forward with your idea product team then used these insights to create a Style to... Ian McAllister, and expanding his knowledge of random facts for the sake of maintenance we think best... More descriptive than age or income your idea MailChimp, Apple, Google, and his... Useful UX processes & documents may want to iterate mock-up of the tactics ’! 7 product stages and UX design process are working research and design artefacts design are highly subjective,! Problems to come up with something functional ) and verify that you your... Needs of your method, make sure you test with stakeholders and users specific and., visual & product design and development and receive all of our articles directly in your inbox! And users with care – just as described in adding the design stories on UX visual. Road map shows user stories and helps prioritize the features you ’ explain. Mailchimp, Apple, Google, and there ’ s design is to together! Specific dates may be added into the design, Google, and evolve your documentation is a is...

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